Till now, we have been discussing how integration can augment the capabilities of an individual. With spaceOS, we are taking it one step ahead and talking more about how it can enable the augmentation of the business, operations, and management of any space. Office, home, cafe, car, gym, retail store, hospital, any space.

spaceOS

Let’s jump into SpaceOS. Imagine any space, an office, a restaurant, a gym, a car, a home, an industry, or a retail store. Any physical space where interaction, planning, and execution happen. Currently, they utilize multiple software, processes, and human intelligence to structure the data and manage the operations.

Now, imagine a central operating system that integrates all the disparate data streams, software systems, and human intelligence in any physical space. imagine a scenario where all these entities are integrated with a central brain. This central operating system, or 'spaceOS', would have the ability to understand the data, the objectives of the business, and how to make recommendations and decisions based on that data.

The spaceOS would be able to make decisions with the same depth and nuance as a human. It would become the central hub of all the different systems that businesses use, like inventory management, payments, marketing, and so on. These systems could vary depending on the industry. The spaceOS would have access to all the relevant data, both digital and physical, and it could understand that data in context.

The spaceOS, in conjunction with the people working in the space, would work together to achieve the objectives of that space. Because it has access to a wealth of data and (digital & ambient) systems, it can help staff make more informed decisions and better manage the space. The staff and the spaceOS would function as a team, with each contributing their unique capabilities to achieve the desired outcome.

How is it linked and connected with different entities?

Let’s touch a bit about how it shall work. As mentioned its aim is to assist management and staff to run and operate the space in a much more efficient manner. The spaceOS would need access to all relevant data, both digital and physical. It would also need to be able to control the various systems that it interacts with, including both digital systems and physical systems like sensors and devices.

The various operating systems involved - the humanOS, the spaceOS, and the other systems - can all communicate with each other. This allows for a seamless exchange of information, and for the different systems to collaborate on decision-making. In addition, the spaceOS can interact with the humans involved to gather information or seek approval for certain actions.  Also, spaceOS can request information, or interact with the human via a channel established by the humanOS. A separate spaceOS - spaceOS communication can also occur but we are leaving it aside for a later discussion.

The second key aspect of the spaceOS is its ability to interact with humans outside of the space i.e. customer, etc. This is crucial for the spaceOS to achieve its objectives. By communicating with humanOS, the spaceOS can gather information, provide insights, and make decisions that benefit both parties. humanOS, in many cases, can provide key input to spaceOS which can be crucial for its decision-making. Via integrating with humanOS, it can initially take in static information. But these respective OS can also interact/chat with each other to figure out key insights that might be needed on either end. humanOS, by being within the boundaries set by the user, shall interact and share information with spaceOS which can lead to an improved experience. SpaceOS by this interaction can achieve its business objectives in a much broader, and more comprehensive manner.  And, humanOS, retrieves the information via space OS to present it to a human, further improving their experience. And, all of this happening at a lightning-fast speed. The experience!!!

The restaurant example.

In a restaurant, digital data might include things like payments, inventory management, supply chain management, ordering systems, and customer invoicing. The physical data might include things like customer activity in the restaurant, staff activity, and inventory levels. The spaceOS also has access to the various digital systems used in the restaurant, like the point-of-sale system, inventory management system, and ordering system. It also has access to various ambient systems, like lighting, sound, and cooking systems.

There is a pizzeria with the name Shaner’s Pizza. Lana (Human) went there today. Now, independently Shaner’s OS (which is a spaceOS) is integrated with everything related to Shaner’s business. It knows about the inventory, the staff, the revenue collected today, the menu, and the ambiance. It understands the objectives of the restaurant manager which are to increase profitability and improve customer experience/loyalty. ShanerOS keeps talking to the owner in order to suggest actions, and together take the decision. Now, today Lana went in. Her preferences are sorted and are completely known to her tech brain (humanOS). Now as soon as she enters Shaner’s Pizza, ShanerOS requests basic information from Lana’s OS and makes changes in the ambiance and menu as per her choice. Lana’s OS also actively talks to Shaner’s to understand different menu items and gain information in advance of the questions, or insights Lana might ask. When Lana looks at the menu, her OS already puts in the information that she might seek about different menu items. Shaner’s OS on the other hand reframes the menu which increases their chances of revenue maximization. By lowering the prices of dishes whose inventory is about to go bad, bringing Lana’s preferences to the front, etc. On the side, Shaner’s OS is already in touch with the owner to take confirmation on key few decisions including the next inventory order, and staff planning.

We will discuss more use cases of spaceOSs in our upcoming notes.

How is this revolutionary?

This type of system is revolutionary because it allows for a new level of decision-making. Rather than relying solely on human experience and intuition, management can now base their decisions on a combination of their own expertise and the insights generated by the spaceOS. The spaceOS can analyze data and provide possible alternatives, giving management a more complete picture of the situation. It can also take action, saving time and resources. This type of system has the potential to revolutionize the way businesses operate.

Intra-OS communication can lead to insights that weren't possible before. In the past, these insights had to be generated by humans, which was time-consuming and often not as accurate. With spaceOS and humanOS working together, they can quickly uncover insights and patterns that humans might not be able to see on their own. This collaboration between humans and machines can lead to a whole new level of understanding and intelligence.

We will discuss more about its utility in the coming notes.